Ministry Launches Electronic System & App to Address Hajj Pilgrims’ Complaints
Ministry of Religious Affairs and Interfaith Harmony has introduced an electronic monitoring system (EMS) for immediate resolution of inquiries and complaints submitted by the aspiring pilgrims during the Hajj days.
The EMS has been developed in technical collaboration with the Punjab Information Technology Board (PITB). The ministry has dedicated a helpline to ensure timely response to the inquiries and complaints of the Hajj pilgrims.
The ministry has also developed an android application named ‘Pak Hajj Moavin’. It has also launched a Mobile SMS service called ‘Pak Hajj Guide’ to provide the necessary information to the aspiring pilgrims.
The app can be downloaded here.
